Poor old English ICA. Inviting the world’s top media (TS included) to view the launch of the new fab ‘n’ groovy website complete with members-only pages, the excited marketing team led TS eagerly to a waiting monitor only to find that hi-tech just ain’t wot it’s cracked up to be. Observers clicked excitedly on the first link only to be shown an ‘error occurred’ message. Typical.