The Human Firm: How to build a scalable and client-centric firm
Date published
October 27, 2023
Company
Sage
The old way of doing accounting is dead.
In the digital age, clients expect more than just compliance. They want a partner who understands their business and can help them grow.
That’s why Will Farnell, founder and director of Farnell Clarke and author of the book “The Human Firm: How to build a scalable and client-centric firm,” is calling for a new paradigm in accounting: the Human Firm.
In this e-book, Will shares his insights on how accounting firms can evolve into Human Firms – organisations that are centered around building deep and authentic relationships with their clients. He outlines four key phases:
- Become a living brand
- Grow touchpoints and their frequency
- Be human as you grow and scale
- Embrace technology to become more human
If you’re ready to build a scalable and client-centric firm that is future-proof, then download this whitepaper today.
